Background:
The customer just received the front splitter for the is250. He has had it installed for 2 days.Unfortunately it came flying off breaking in two pieces while he was driving the speed limit.
Solutions:
1.Ask the customer to provide pictures to show us.
2.If feedback about the product dropping is received within a week of receipt and it is evident from the photos that there has been no collision with hard objects, we will reship the product to the customer.
Results：
The custimer was satisfied.
