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NINTE Backrest Pillow For Car Seat Home Office Universal Usage
NINTE Memory Orthopedic Foam Lumbar Back Pillow Office Household Pain Relief –Washable multiple usage
16.14‘’× 11.02‘’ × 3.35’‘ (L × W × H）
Material :
Set includes:
1 lumbar pillow
Suitable The Crowd:
Great design for people sitting long time such as office clerk ,driver ,student etc.
Function :
Maintenance Instruction :
2.Memory foam can't be washed, also can't expose to sun.
Warm Tip:
All of our product pictures are made in real time. Due to the light caused during taking pictures ,The difference in Angle and display that the picture and the real object may have a certain color difference in the end to the real color, if buyers cannot accept color difference, plz carefully buy it .Thanks
2. on the smell :
New products may store certain polyether polyurethane odor in the process of logistics storage, which cannot be quickly dispersed.
It is recommended to open the package and put it in the cool shade and dry ventilation place for 3 to 5 days. The smell can be dispersed. Confirmed it again that the smell is harmless to human body.
Shipping Information
We offer a variety of shipping options to ensure your order arrives quickly and safely. Please review the following details:
- US Shipping: Free standard shipping to all 48 contiguous states. Orders typically ship within 48 hours and arrive within 3-7 business days.
- International Shipping: Worldwide shipping available. Standard shipping takes 10-20 business days, depending on your location.
- Shipping Carriers: We partner with USPS, DHL, FedEx, UPS, and EMS.
- Shipping Address: Ensure your shipping address is accurate. We do not support delivery to PO Boxes.
- Tracking and Updates: You will receive a tracking number via email once your order ships.
If you have any questions, please contact us at info@ninteshop.com.
Return Policy
We strive to ensure you are completely satisfied with your purchase. If you need to return an item, please follow the guidelines below:
- Non-Defective Returns: Contact us within 30 days of delivery. Item must be in original packaging and unused. A 20% restocking fee applies.
- Defective or Damaged Items: Notify us within 72 hours of delivery via email. We will provide a prepaid return label and process a replacement or refund.
- Return Process: Once approved, ship the item back with all original packaging. Refunds processed within 1-2 weeks.
For more details, please refer to our Return and Refund Policy.
Warranty Information
We stand behind the quality of our products and offer a limited warranty to protect your purchase:
- Warranty Coverage: 1-year limited warranty from the date of purchase.
- What is Covered? Defective parts due to manufacturing errors; products that fail to function properly.
- What is Not Covered? Damage from improper installation, accidents, or normal wear and tear.
- How to Claim Warranty? Contact us at info@ninteshop.com within 30 days of discovering the issue. Include photos and a description of the problem.
Proof of purchase may be required to validate your warranty claim.
Frequently Asked Questions
- Q: How long does shipping take? A: Domestic orders: 3-7 business days. International orders: 10-20 business days.
- Q: Do you offer free shipping? A: Yes, free shipping on most orders within the US and internationally.
- Q: What if I receive a damaged item? A: Notify us within 72 hours of delivery via email. We will arrange for a replacement or refund.
- Q: Can I cancel my order? A: Orders can only be canceled before they are shipped.
- Q: What is your return policy? A: 30-day return policy for non-defective items. Defective items can be returned within 72 hours.
- Q: Do you offer a warranty? A: Yes, 1-year limited warranty on all products.
- Q: How do I track my order? A: You will receive a tracking number via email once your order ships.
- Q: What if I have a question about compatibility? A: Contact us at info@ninteshop.com before placing your order.
- Q: Do you accept international orders? A: Yes, we ship worldwide. Customs duties and taxes may apply.
- Q: How do I contact customer support? A: Reach out to us at info@ninteshop.com.
